Pre-release legal draft
Support
Safe help for account, privacy, security, sync, import, and calculation questions.
Contact
Email support@ownowe.app. During beta, we aim to acknowledge security and privacy reports within two business days. Statutory privacy-request deadlines apply independently of this support target.
Send the minimum
Describe what happened and the screen or operation involved. Redact balances, account numbers, counterparties, and notes from screenshots. Do not send a full unencrypted export unless a separately reviewed secure transfer method is provided.
We will never ask for
Your password, one-time code, session or export token, full card number or CVV, bank password, or crypto seed phrase/private key. Financial values are not identity proof.
Privacy requests
The app provides data export, correction/revision, session controls, and account deletion. You may email other access, correction, deletion, restriction, portability, or objection requests. We use proportionate identity verification and minimize ticket content.